In today’s workplace there are some important skills that employers are looking for in their employees. This is important to know if you want to get a new job or if you want to remain or get promoted in your present job.

Good communication in the workplace is one such skill.

You want to be good at verbal communication and written communication. Employers are also looking for technological know-how.

Verbal communication is one of the more important ways to communicate in the workplace nowadays because a lot of written memoranda are outdated and replaced by voice mail and email.

How you express yourself verbally is the one skill that employers look for the most in todays workplace.

This is especially important for people who work with the public, such as in custormer service or at a front desk at a doctor’s surgery for example. They are also important when you work with teams. All these positions require that you’re able to empathize and give feedback.

Because poor communication in the workplace is responsible for confusion, problems and also errors. This is why you need to be able to say clearly what you mean. You also want to be able to state clearly and honestly what you want.
 
Telephone skills and being able to hold a simple conversation are other important  skills that are necessary in the workplace.

Although I said above that written communication may not be so important anymore, when you want to enter the job market you need to be able to write reports and memos, as well as use email effectively. This means that your written communication is clear, business like and concise.

Communication in the workplace is not restricted to just verbal and written communication. You now also need to be familiar with modern technology to communicate. This means you want to know how to use the workplace email program, the voicemail system, how to fax a document, and importantly you want to know how to use a wordprocessor.

If you want to get a job or get promoted you’d do well to improve your communication skills. Because employers now place a high prize on excellent communication in the workplace.

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Introducing Successful Communication For Business

By Kadence Buchanan

Whenever we face the task of writing a report, preparing a proposal, completing a staff study, or composing a business letter, we go through the same series of logical steps. First we recognize the problem and/or the purpose with which the message must deal. Then we plan the content of the communication to achieve our goal. Next we organize our ideas so that they will be presented in an order that is logical and psychologically effective. Later we have to write the first draft, which must be followed by careful editing. It is imperative to make sure that what we have written is stated clearly, completely, correctly, and concisely. Writing the final draft from the edited version then becomes almost a simple formality.

In sum, the planning step pays dividends to both the writer and the reader. A working outline gives the writer an agenda to follow in creating a clear, organized document. That outline, as translated into headings and paragraph beginnings, serves the reader as a road map for following the writer’s thoughts. The end result of such orderly sending and receiving is successful communication for business.

When we communicate, we attempt to transmit ideas. We select words, order them into sentences and connect the sentences to build paragraphs. The way business people handle those three elements largely determines how effective they are in making themselves understandable to others. Creating and maintaining high standards for written communication in the workplace is hard work on the part of the manager. But the effort is well repaid as subordinates begin to practice the same standards set by the manager. The alternative -simply letting poor writing go forward- backfires eventually on the bottom line, as clients, stockholders, and the public lose faith in a company that can’t communicate accurately and clearly. Effective written communications succeed in both rational and emotional ways. Skilled business writers convey and arouse feelings as well as communicate facts and ideas.

Every company, big or small, communicates to dozens of different publics. These publics are either internal or external to the firm: employees, suppliers, dealers, distributors, manufacturers, customers, vendors, prospective purchasers, government agencies, community groups, educational institutions, and so on. Of the many types of written or printed communication forms, such as newspaper and magazine advertisements, direct mail pieces, telegrams, reports, and letters, it is certainly letters are used most frequently.

Our modern world of computer and electronic communication, like the Internet and the use of e-mails, has made a striking difference in our use of business letters, as information now can be send quicker and at less cost than in the past. But although the transmission of the business letter is changing, the essential act of sending a message from one person to another remains the same. Since one person is still communicating with another, it is important to be aware of and practice the basic principles of successful communication for business

By Kadence Buchanan

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According to Diane DiResta there are ten ways women sabotage communication in the workplace. Here is an ezine article that she wrote…

Have a read and let me know what you think by posting in the comments box on the left hand side of this page

By Diane DiResta

Glass ceiling or partners in sabotage? While the glass ceiling exists, very often women undermine their success by how they communicate in the workplace. We’ve learned to dress for success but have we learned the language of success? When Catalyst, a non-profit organization dealing with women’s issues asked.

What holds women back from top management?
Fifty-two per cent said Male stereotyping and preconceptions of women.

When they asked, How can women succeed?
Sixty-one per cent said Developing a style with which male managers are comfortable.  It seems communication style is vitally important.

Here are ten ways women weaken their image and what they can be do about it.

1. Too much head nodding-When women nod, they mean I hear you,
I understand.  Men interpret head nodding as agreement with their ideas.
Too much head nodding will be perceived as weakness and may result in miscommunication. Continual head bobbing creates a subliminal message of submissiveness.

2. Uptalk-A rising inflection at the end of a sentence sounds tentative, as if posing a question. This is a real credibility killer. Women will not be taken seriously with this vocal pattern. To speak with authority practice bringing the voice down at the end of a sentence. American intonation patterns use a downward inflection to declare or demand and a rising inflection to question or indicate uncertainty.

This is not true for all cultures. In Canada, India, Pakistan, France and China it is more commonplace to hear the voice rise at the end of a sentence. This pattern is sometimes used by American men in the South or by Generation X. It is not effective for either sex.

3. Weak Language
Tag lines-Some communicators make a statement and then ask for validation. This is a good idea, don’t you think? We have the best team, right? Tag lines weaken conviction and authority. Eliminate them.

Modifiers-Words such as some, just, only, hopefully, and guess, minimize the message and the messenger. This is just a thought. I’m only a beginner; Hopefully, I’ve done a good job; I guess I have a question, are weak statements. They signal a lack of confidence and tell the listener that its not very important. Constant apologizing is not appropriate and will have the same effect. Weed out wimpy words and replace them with powerful language. This is most commonly a female pattern.
time to sound confident and full of conviction.

4. Allowing interruptions-Men jump in and say what they think. They tend to interrupt more than women. Women are more likely to allow themselves to be cut off and lose credit for their ideas. Instead, they can say, I’m not finished, Please hold your questions,These interruptions break everyone’s train of thought or continue talking and finish your point.

5. Not speaking up (Waiting to be called on)-Still waters may run deep but in our business culture, people who don’t speak up are perceived as not knowing anything. Commit to making one contribution at every meeting. It may be as simple as underscoring a point or adding to what’s been said. Some women wait to be called on or have difficulty taking the floor. It may be necessary to interrupt to have your say. Do it. You must be heard to be a counted.

6. Dressing too sexy-A visual impression takes seven seconds or less. Clothing and appearance are a visual shorthand. Women who wear spiked heels, low cut blouses, heavy make-up, and micro-mini skirts are communicating sexual availability rather than career mobility. To succeed in the workplace, women must dress the part. You don’t have to sacrifice femininity, but don’t appear too flashy. The goal is to look professionally attractive. To achieve advancement, dress one level above your present position. If you are a supervisor, dress, like a manager. On the opposite end of the continuum, executive women may dress too frumpy. At senior levels it’s no longer what you know but who you are as a leader. If a woman executive doesn’t look the part, she’ll lose respect and credibility.

7. Too soft spoken-A soft or breathy voice may sound sexy but it indicates insecurity or lack of confidence. Breathe from the diaphragm and project the voice so that every person at the meeting can hear. If they have to strain to listen, they will tune you out. A speaker loses conviction when ideas are presented in a soft voice. Confident women project their voices.

8. Allowing others to take credit for ideas-A common complaint of women is that men take credit for their ideas. When this happens women must learn to speak up and claim their contributions. Excuse me, I just said that a minute ago. How is that different from what I just proposed? Do not sit quietly while someone intercepts your idea.

9. Weak Body posture-Cute gestures such as shrugging shoulders, not making direct eye contact, standing with one leg crossed at the ankle and a weak handshake will weaken ones visual impact. Men naturally take up more space. Hold your ground. Stand tall and sit up straight, make direct eye contact and ground your energy. Channel nervousness by using hand gestures about the waist. Act like you belong. You have a right to be there.

10. Avoiding public speaking. This is one of the biggest mistakes women can make in their careers. Men don’t have a glass ceiling. Public speaking is an opportunity for visibility and equal exposure. Confront your fear, get some coaching, and get out there and shine.

Article Source: http://EzineArticles.com/?expert=Diane_DiResta
http://EzineArticles.com/?Ten-Ways-Women-Sabotage-Communication-in-the-Workplace&id=992

So, What are your views on this ? I’m intrigued to discover your thoughts….

Technorati Tags: communication in the workplace, communication skills, improve communication skills

Here are six tips for improving your communication style:

1.

Knowing how to improve communication skills will come easier once you become aware of your own communication style.

Each person has a unique way of communicating. Listen to your own speech. What sorts of words do you use? Which sort of body language and what tone of voice are you using? Now, think of someone who, in your opinion, is a good communicator. Compare your style to theirs. You’ve just taken an important first step in how to improve communication skills.

2. Now that you are aware of your own style, study the style of those around you. How do the most important people in your life converse? How do they say things? Look for approaches you can model and make your own.

3. Adjust to the other styles of communication. Don’t think it is too late to change your way of conversing because it’s been years. You had to learn to communicate in the first place and you can unlearn certain behaviors or change them. Sometimes we get stuck in a communication rut.A father once was having a hard time with his teenaged daughter. She was growing and he thought she didn’t tell him what was going on in her life. They were in a heated discussion when he asked, Why didn’t you tell me?Her answer was that she had, but he was too busy lecturing her to hear her. He learned that adjusting his style to his daughter would involve listening first before jumping right into solving the problem.

4. To build rapport, during a conversation try and match the other persons movements, posture and verbal style. Don’t do everything they do, but mirror one or two things. For example, if the person gives mostly short answers to questions, you follow suit.Or, maybe they talk at a slower pace than you usually do-slow your speaking speed to match theirs. This may sound simplistic but it is a very potent way to make someone feel very relaxed and comfortable in your presence.

5. The way you communicate at home may not be the same as in a different environment. Make sure you change your style to suit the different setting. Some comments you might want to tell your best friend, in private.Other things can be shared in a group setting. Learn how to improve communication skills by altering your style for the appropriate setting. Many of us know someone who offers far too much information in a group setting.

6. Dont criticize others for communicating differently. If we all communicated in the same way, we’d soon be bored with each other.Getting a good grasp of your communication style and finding ways to accommodate other peoples styles, is a good way to improve your communication skills.

Peter Murphy is a peak performance expert. He recently produced a very popular free report: 10 Simple Steps to Developing Communication Confidence. Apply now because it is available only at: how to communicate

expert=Peter_Murphy
http://EzineArticles.com/?How-to-Improve-Communication-Skills-and-Your-Personal-Style&id=149358

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Everyone knows that effective business communication skills are a necessity for any successful manager. But what are the pitfalls of poor business communication skills by managers?

1. Lowered Efficiency

Poor business communication skills can hamper the efficiency of your company or department through vague emails that need to be clarified, rewriting of vital documents, and the inefficient preparation of speeches and presentations.

2. Low Employee Morale

Poor business communication skills demoralize employees by forcing them to sit through boring presentations and by providing them with unclear direction on projects. The monotony and confusion associated with poor business communication skills is a chronic complaint of employees everywhere.

3. Inability To Complete Large Or Complicated Projects

Business communication skills are essential to efficiently completing large and complicated projects. When multiple people or departments are involved in a project, the value of effective business communication skills increases exponentially.

Without the ability to clearly communicate project responsibilities and objectives, your organization’s projects will never get off the ground.

4. Lack Of Motivation

An often overlooked impact of effective business communication skills is how they serve to motivate employees. A collaborative and communicative environment fosters employee creativity and inspires them to action. In contrast, if your business communication skills are lackluster, your employees will drag their feet on their assignments and question the wisdom of projects.

5. Decreased Innovation

The inability to adequately handle current projects due to poor business communication skills will decrease any organization’s innovation. The ability to innovate is predicated on the ability to communicate tasks and outcomes and the ability to get things done.

Being a successful manager means having the ability to communicate with your employees and outside vendors and customers. Improving your management skills is really just a question of improving your business communication skills. All effective managers are, first and foremost, effective communicators.

By Matt Nadell

Technorati Tags: business communication skills, communication skill, communication skills, communication skills training

Communication in the workplace is essential for many reasons.

All of your planning and monitoring of business processes depend on your ability to convey the facts needed to get the task done . This can take many forms and may include modern electronic methods or a simple office circular .

What is crucial is that your meaning is comprehended by the recipient . Communication is based on telling people your requirements in a manner that the recipient can decode it and still know the exact meaning of what you said.

The Anglo saxon language is crammed with ambivalent words that can have numerous meanings depending on the context they are used in. It’s a bit like the childrens game called Chinese whispers. I’m sure that you can remember the hilarity when the message eventually got back to the original sender .

Children love this sort of game in business there’s more at stake .

So… How do you. know that your message has been understood in the way that you wanted it to be?

It’s easy …
Just ask !

By confirming that your message has actually been decoded in the way that you meant it to be ask the recipient of your email do they understand your meaning and the thinking behind sending it .

You can also train your teams or other business partners to actively listen to what you have said or written .

eg : You have just sent out an email to all of your team informing them that revenues are down and if the sales figures don’t improve then your financial targets won’t be met .

Active listening is where the person who gets your communication will reflect back to you what they understood about what you said .

” So, Mary , what you are telling theteam is that we have to increase our sales this month or we will be deep in trouble”

Your options are then to either clarify the message , If it isn’t received correctly or you can state that Yes that’s correct . The advantage of reflective listening is that all parties are clear right from the start and this will reduce lost time, later when you have to clean up any mistakes created by bad communication .

There are so many ways that you can have more powerful business communication.

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Sarcasm: it’s a habitual behavior pattern that weakens teamwork. If you tend to make sarcastic comments in the name of fun, then this article is for you. Now ask yourself: why do you do it?.

I might say to you ‘Don’t think of a blue tree!’ What are you thinking about? Probably a blue tree! Your mind cannot process a negative. It has to produce a blue tree first before it can delete it. It’s not logical, it’s psychological. So when you say “Don’t forget to log off when you leave”, chances are that people will subconsciously take on the message to forget to log off, rather than do what you think you have communicated.

Is that pointed remark an underhanded way to disguise a serious observation?

Then realize that your intended target may not get it and, if they do, they might not be too motivated to do anything about it.

The sad truth is that sarcasm reveals more about you then the people you target. (Read that line again, please.).

Families, peer groups, and work teams often develop sarcastic banter as a way of relating to one another. Sometimes one or two people take the brunt of these jokes. But here’s a news flash, sarcasm destroys relationships and reduces productivity over time. The repeated victims of sarcasm may suffer in silence rather than speak up and be attacked again. As motivation and morale is eroded, the ability of the team to collaborate deteriorates.

So stop it.

Consider the Source:   Most advice comes from a well meaning place but that doesn’t mean it’s always right.  Upon listening to it, you may know immediately that it’s worthless (make sure you’re certain of this) but it’s still important to listen and then thank the person for the feedback.

Just the act of listening shows respect to the other person.  Sure, their advice may be bogus but if you overreact, then they’ll likely never again give you feedback, which could hurt you later on if their observations improve.

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Just this past week, our neighbours had their seasonal yard work carried out and getting new to the neighbourhood I went to them first to get a recommendation for our personal yard. There’s a particular comfort level in the recommendation from the content client. New roofs are also going up every other week as our houses and their cedar shake roofs close to the 20 year mark. I could go using the company using the fanciest advertising brochure or the one whose ads appear most regularly on Tv, but why wouldn’t I act on recommendations of content clients?The same stands accurate with business services. Ten years ago, when I began my company, I decided that I wouldn’t just be within the company of providing digital company assistance and consulting providers; I wanted to become within the ‘relationship’ business. Potential clients should use a reasonable level of comfort and believe in in us in buy to allow entry to their company in order to create digital workforce integration recommendations. For our virtual business assistance clients, they need to trust that our team will provide high quality, value-added providers when working from remote locations. A trusted advice or referral frequently offers that degree of comfort and trust.

Content customers generally like to inform the tale of the achievement. If their success is linked to valuable providers provided by you, then you definitely turn out to be section of their success tale. Client testimonials are an effective method to tell your story from an unbiased perspective. Most of us have spent numerous several hours, and occasionally many dollars, to cautiously craft our stories through our internet sites, advertising components and the social media. But, the impact of an inspiring, enthusiastic and high quality testimonial telling your tale with the mouth of a satisfied customer can outweigh one of the most carefully crafted marketing copy.

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Business valuers/appraisers find themselves in a hard position. They could only value a small business depending on facts, figures, fundamentals, research along with other realistic assumptions that are capable to become resolutely defended. A formal business valuation – even when based on facts, figures and fundamentals – could be significantly higher than what a prospective purchaser is prepared to spend for that company.So what’s it that creates this distinction between the worth of a small business and the cost? The easy answer is perceived worth. Quite simply… what is the company truly well worth towards the buyer? This figure is the worth from the company as perceived through the purchaser and subsequently, the cost they will spend… the marketing cost.There are several other elements affecting the marketing cost of a small business. For example, an all-cash transaction will generally result in the lower selling price than 1 that is part financed by the seller; and also the longer the term from the loan, the higher the last selling price are going to be (as soon as the loan is finally paid off). An additional instance would be a case wherever, in exchange for any higher price, a seller who owns the land and creating (in addition to the business) may not charge rent for that very first 10 years to ensure that the purchaser has much more working capital for expansion; or no balance assistance for that first five many years of the 10-year note for leasehold improvements, and so forth.In these hard times wherever people are sacrificing work everyday and small businesses are running into a monetary crisis, it is essential that little company owners strategy their long term. This ensures that small companies do not run right into a monetary crisis. When an economy functions like a well-oiled machine, we get caught up with the revenues and do not want to spend time worrying about debts. The going only gets tough when the customers stop or cut down on spending. This is when the dreaded income vs debt debate arrives into image. At such a crossroad, these arguments actually decide the future of the business. You can learn much more Forex Profit Accelerator review http://www.forexreviewlink.com/forexprofitaccelerator/forex-profit-accelerator-review-factsheet.php . Up to this point, I have to share with you this Forex Profit Accelerator Review posting

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