Do you like receiving something for nothing? Doesn’t everyone? One of the most successful strategies today for retaining and building your customer relationships is Voice Broadcasting. Voice Broadcasting incorporates all the things your clients like about personal, one-to-one, relationship-building marketing without all the things you hate. Just in case you’re not familiar with all of its capabilities, let me explain how it [...]
In today’s business climate, the old adage “You never know what each day will bring” is more relevant than ever. You, as a business owner or manager of any size company, can wake up any morning and find yourself suddenly forced to communicate-inside and outside the company-while facing an adverse [...]
Quantum Leap #8: Communicate in 12-D
Leading at Light Speed is a new leadership book by Eric Douglas detailing the 10 Quantum Leaps to build trust, spark innovation, and create a high-performing organization. Workplace Communication is dealt with in Chapter 8.
First, we need to understand what are core message is. What is the message [...]
First sales are always more difficult than repeat sales. For this reason, owners of small businesses constantly look for ways to keep their customers happy. Regardless of what you sell, there are a lot of ways you can maintain a loyal customer base. Here are some tips:
Stay an Expert In Your Field
Never stop [...]